Frequently Asked Questions
At Weight Loss Coffee we partner with the direct sales companyValentus, based in the USA. Below you will find commonly asked questions on the products plus ordering and shipping. If you have a question that is not listed below please reach out to us on our Contact Us page and we will be happy to help you out.
Valentus Product Questions
Do Valentus drinks replace meals?
No, the Valentus Prevail products are functional beverages, each for a different purpose. The Optimum Coffee, Cocoa and the Prevail Trim are both weight management products but are not a replacement for a meal.
How much caffeine is in the prevail drinks?
Optimum Coffee = 100mg
SlimRoast Coffee = 120 mg
Trim = 50 mg
Immune Boost = 0 mg
Energy = 80 mg
Will I lose weight with valentus prevail products?
Results will vary from person to person drinking the Valentus Prevail products however, many people are seeing great results* Check out some of the testimonial pictures.
Can I still have regular coffee?
Sure! But with Optimum, less is more. You will probably find that after you’ve had 1 Optimum Coffee, you may not want another. If you still desire regular coffee, just make sure you’ve had your Optimum first, then proceed to have your regular drip coffee if you feel like you want to. As with all caffeinated drinks, don’t overdo it. If you have any questions, consult your physician.
Do I need to exercise?
Do I have to go on a special diet?
Are the Valentus products gluten free?
Do I have to take these products for life?
The Valentus can help many with weight loss/management, energy, libido, focus and mental clarity, appetite control, sleeping, digestion, and overall immune health. Making Prevail© products a part of everyday life is an option many people will utilize to receive the lifelong benefits Valentus products provide. Once you lose the weight you want to, you may choose to have a coffee or trim each day for maintenance. Some people prefer to stay using the Immune product daily as well. The choice is yours.
Can the Prevail© products be taken while breastfeeding/nursing/lactating?
How will I feel taking SlimRoast?
Each person will react to the Valentus beverages differently. With the SlimRoast Optimum coffee, in particular, most people will notice suppressed appetite, increased focus, and alertness. If you find it too strong to start, try just 1/2 a scoop for a few days and work up to using a full scoop to receive the full benefits.
Is there sugar in Valentus drinks?
How should I make any of the Valentus coffees?
Can I still drink alcohol while taking Valentus products?
Valentus Product Ordering FAQ
How do I re-order product?
Enter your MEMBER User Name and Password (no spaces and case sensitive). Usually first and last name. If you do not remember your info, click on HELP and Valentus will email you.
Select ORDER from the menu.
Select your package or products from the drop down menus to purchase.
Do you need to have a Monthly Loyalty Purchase?
I need to cancel my monthly loyalty purchase, How?
Enter your MEMBER User Name and Password (no spaces and case sensitive). Usually first and last name. If you do not remember your info, click on HELP and Valentus will email you.
Click on Monthly Loyalty Purchase
Find your ACTIVE monthly order and select CANCEL.
Email support@ valentus.com if you need help
Is my credit card information secure?
How can I receive my Valentus product for free?
What is the difference between a Preferred Customer and an Independent Representative of Valentus?
You can order any of the products as a preferred customer and receive preferred wholesale pricing. However, when you pay a one-time $20 membership fee, you immediately secure a position within the Valentus company rewards program. You will receive 7 individual websites you can promote and become eligible to start earning extra money right away. When you refer customers to your websites to purchase a product or join with you as an Independent Representative of Valentus to earn rewards, you qualify to be paid. Read More about the Valentus rewards program and becoming a Representative.
Where are the products made and shipped from?
Do you ship outside North America?
Why was my credit card charge higher than the price showing online?
We Stand Behind Our Products
Valentus takes great pride in the quality of their products. If for any reason you do not absolutely LOVE the products, ask about our 90 day first product purchase guarantee simply send back any unopened resalable boxes, email support@valentus.com if you would like more information. The Valentus Support Staff are friendly and knowledgeable and trained to make sure you are 100% satisfied!
*Disclaimer: Health benefits and weight loss results will vary from person to person and are not guaranteed. The statements made on this website have not been evaluated by the U.S. Food & Drug Administration. These products are not intended to diagnose, cure or prevent any disease. The information provided by this website is not a substitute for a face-to-face consultation with your healthcare professional and should not be construed as individual medical advice. Please consult your doctor before beginning use of any supplement. The Weight Loss Coffee website is owned & operated by an Independent Partner of Valentus.