Frequently Asked Questions

At Weight Loss Coffee we partner with the direct sales companyValentus, based in the USA. Below you will find commonly asked questions on the products plus ordering and shipping. If you have a question that is not listed below please reach out to us on our Contact Us page and we will be happy to help you out.

Valentus Product Questions

Do Valentus drinks replace meals?

No, the Valentus Prevail products are functional beverages, each for a different purpose. The Optimum Coffee, Cocoa and the Prevail Trim are both weight management products but are not a replacement for a meal.

How much caffeine is in the prevail drinks?

Optimum Coffee = 100mg
SlimRoast Coffee = 120 mg
Trim = 50 mg
Immune Boost = 0 mg
Energy = 80 mg

Will I lose weight with valentus prevail products?

Results will vary from person to person drinking the Valentus Prevail products however, many people are seeing great results* Check out some of the testimonial pictures.

Can I still have regular coffee?

Sure! But with Optimum, less is more. You will probably find that after you’ve had 1 Optimum Coffee, you may not want another. If you still desire regular coffee, just make sure you’ve had your Optimum first, then proceed to have your regular drip coffee if you feel like you want to. As with all caffeinated drinks, don’t overdo it. If you have any questions, consult your physician.

Do I need to exercise?
An exercise plan is always a good idea and will help you get the great results, however, it is not required to gain weight loss with the 12 in 24 program. Let us put it to you this way. There is no need to head to a gym and work yourself out silly. A gentle daily walk, even on a treadmill. Take the stairs instead of the lift. Maybe start some gentle stretching and breathing exercises, which are also great for body and mind!
Do I have to go on a special diet?
No! The best part about the Valentus products is that you don’t have to change your diet. It is always good advice to limit unhealthy foods to produce the best results. Drinking the SlimRoast or Trim should diminish your appetite a bit and help prevent unnecessary snacking. You should find you eat less, which will help with weight management.*
Are the Valentus products gluten free?
YES! All of our Prevail drinks are gluten free, non GMO, pesticide free and chemical free. They are also Vegan friendly!
Do I have to take these products for life?

The Valentus can help many with weight loss/management, energy, libido, focus and mental clarity, appetite control, sleeping, digestion, and overall immune health. Making Prevail© products a part of everyday life is an option many people will utilize to receive the lifelong benefits Valentus products provide. Once you lose the weight you want to, you may choose to have a coffee or trim each day for maintenance. Some people prefer to stay using the Immune product daily as well. The choice is yours.

Can the Prevail© products be taken while breastfeeding/nursing/lactating?
Consult your physician or accredited healthcare practitioner. Due to the thermogenic effect of the Prevail© SlimROAST and Prevail© TRIM, it is not recommended for consumption by breast-feeding mothers or those expectant mothers.
How will I feel taking SlimRoast?

Each person will react to the Valentus beverages differently. With the SlimRoast Optimum coffee, in particular, most people will notice suppressed appetite, increased focus, and alertness. If you find it too strong to start, try just 1/2 a scoop for a few days and work up to using a full scoop to receive the full benefits.

Is there sugar in Valentus drinks?
All of the Valentus drinks are made with 4 grams or less of organic cane sugar. The SlimRoast coffee has less than 1 gram, the Trim has less than 1 gram, the Immune Boost has 3.5 grams and the Energy has 4 grams.
How should I make any of the Valentus coffees?
First add to your cup some cool water then add in your Optimum or Slimroast coffee, top with hot water. If you add boiling water to the coffee first, it will damage some of the herbs and affect their effectiveness. Stir and drink! SlimRoast & Optimum coffees are most effective when enjoyed black. If you prefer cream/milk and sugar, try using a sweetener live stevia and switching to a non-dairy product like almond or coconut milk.
Can I still drink alcohol while taking Valentus products?
Yes, it is safe to consume alcohol while taking the Valentus products. All of the ingredients are all natural and safe.

 Valentus Product Ordering FAQ

How do I re-order product?
When you placed your first order as a Preferred Customer you would of created an account with username and password. Go to
Enter your MEMBER User Name and Password (no spaces and case sensitive). Usually first and last name. If you do not remember your info, click on HELP and Valentus will email you.
Select ORDER from the menu.
Select your package or products from the drop down menus to purchase.
Do you need to have a Monthly Loyalty Purchase?
You do not need to be set up with a Monthly Loyalty Purchase each month however, we recommend choosing a date each month to receive your new product to ensure you do not run out. There is no contract and you can change your monthly date or product selection anytime. You can even cancel your autoship and start a new one with more or less boxes/product.
I need to cancel my monthly loyalty purchase, How?
Sign into your account at
Enter your MEMBER User Name and Password (no spaces and case sensitive). Usually first and last name. If you do not remember your info, click on HELP and Valentus will email you.
Click on Monthly Loyalty Purchase
Find your ACTIVE monthly order and select CANCEL.
Email support@ if you need help
Is my credit card information secure?
Yes, you are not giving Fast Weight Loss Coffee Diet your credit card information. When you order, you will be directed to Valentus Corporate secure website where you will enter your credit card information. It is held in your account there and not recorded. Your information is 100% secure and safe.
How can I receive my Valentus product for free?
Everyone loves free products right! If you are a Preferred Customer, you can earn your product for free each month. All you need to do is refer two friends to order product from your Valentus ID. You simply give them your ID number and the website. They enter your ID number and if they sign up with a monthly loyalty purchase, your next order is FREE! You must make sure that you have set up your own monthly loyalty purchase to receive this benefit. Remember though, you can cancel anytime!
What is the difference between a Preferred Customer and an Independent Representative of Valentus?

You can order any of the products as a preferred customer and receive preferred wholesale pricing. However, when you pay a one-time $20 membership fee, you immediately secure a position within the Valentus company rewards program. You will receive 7 individual websites you can promote and become eligible to start earning extra money right away. When you refer customers to your websites to purchase a product or join with you as an Independent Representative of Valentus to earn rewards, you qualify to be paid. Read More about the Valentus rewards program and becoming a Representative.

Where are the products made and shipped from?
Valentus products are formulated and shipped from Utah, in the US.
Do you ship outside North America?
YES! Valentus ships to over 65 countries globally. To find out if they ship to your country, just use the Country Drop Down box on the order page. Shipping and taxes will vary depending on which country you are ordering from.
Why was my credit card charge higher than the price showing online?
All prices are listed in USD so if you reside in a country outside of the USA, your credit card will be charged the exchange rate for that day. There is also applicable taxes for your country, province or state, as well as a shipping fee. You can find your receipt under ORDER HISTORY once signed into your account.

We Stand Behind Our Products

Valentus takes great pride in the quality of their products. If for any reason you do not absolutely LOVE the products, ask about our 90 day first product purchase guarantee simply send back any unopened resalable boxes, email if you would like more information. The Valentus Support Staff are friendly and knowledgeable and trained to make sure you are 100% satisfied!

weight loss coffee
Questions? Reach out to us via EMAIL

World Wide Shipping - To Your Door!

*Disclaimer: Health benefits and weight loss results will vary from person to person and are not guaranteed. The statements made on this website have not been evaluated by the U.S. Food & Drug Administration. These products are not intended to diagnose, cure or prevent any disease. The information provided by this website is not a substitute for a face-to-face consultation with your healthcare professional and should not be construed as individual medical advice. Please consult your doctor before beginning use of any supplement. The Weight Loss Coffee website is owned & operated by an Independent Partner of Valentus.